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❓ Frequently Asked Questions
Yes, your photos are 100% safe.
Photo Cleaner processes all photos locally on your device using on-device AI. We never upload, transmit, or store your photos on any external server. Your privacy is our priority.
Yes, within 30 days.
Photos deleted via our app are moved to the iOS "Recently Deleted" album, where they remain for 30 days before permanent deletion. To recover:
- Open the Photos app
- Go to Albums → Recently Deleted
- Select photos and tap "Recover"
Free tier:
- Unlimited photo scanning
- 50 deletions per day (resets at midnight)
- All detection features (duplicate, similar, blur, large files)
Premium tier:
- Unlimited deletions (no daily limit)
- Priority email support
- All future feature updates
To cancel your subscription:
- Go to iPhone Settings
- Tap your name at the top
- Tap Subscriptions
- Find and tap Photo Cleaner
- Tap Cancel Subscription
You'll retain Premium access until the end of your current billing period.
Our on-device AI provides highly accurate detection:
- Duplicates: 99%+ accuracy for exact copies
- Similar photos: Groups burst mode and similar shots
- Blur detection: Identifies out-of-focus and motion blur
Note: We recommend reviewing detected photos before deletion. The app never auto-deletes without your confirmation.
Yes! Photo Cleaner works seamlessly with iCloud Photos.
When you delete photos via our app, they're removed from your iCloud Photo Library across all devices. The photos go to "Recently Deleted" on all synced devices.
Tip: Make sure you have a backup before bulk deletions.
The free tier quota of 50 deletions resets at midnight local time on your device.
To check your remaining quota, look at the counter in the app. Upgrade to Premium for unlimited deletions.
🔧 Troubleshooting
🖼️ Photos Not Showing
- Go to iPhone Settings → Photo Cleaner
- Ensure "Photos" permission is set to "Full Access"
- Restart the app
- If issue persists, restart your iPhone
🐌 Slow Scanning
- Close other apps to free up memory
- Make sure battery is above 20%
- Wait for initial scan to complete (can take a few minutes for large libraries)
- Subsequent scans are faster
💳 Purchase Not Restored
- Go to app Settings → Restore Purchases
- Make sure you're signed in with the Apple ID used for purchase
- Check internet connection
- Wait a few minutes and try again
❌ Delete Not Working
- Check if daily quota is reached (Free tier: 50/day)
- Make sure "Photos" permission is "Full Access"
- Try deleting fewer photos at once
- Restart the app
📧 Still Need Help?
Our support team is here to assist you. Response within 48 hours.
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Photo Cleaner - Space Saver
Free up storage by removing duplicates, similar, and blurry photos.
🍎 Download on App Store